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I signed up for service on the 12th of November 2016... Was approved within 24 hours...

My phone number was assigned within 24 hours... I call the Budget Mobile to get a tracking number for my phone... The number they gave me is non-existent and cannot be tracked by UPS mail innovations... Finally on November 21st 2016 I call in to speak with the young man in customer service and he tells me that the tracking number does not work but he will check it out...

He comes back on and tells me he tracked the package and it is out for delivery... I asked him wait a second here what tracking number did you use and what website did you use but he said the website you use to track the package of course... I said well that's weird because I can't track the package how can you... I asked him where specifically in the transfer protocol is my phone what city-state...

He comes back on apologize and said oops I made a mistake your phone was never shipped... That he's going to escalate the account... I've been asked to speak to a supervisor so I did and then supervisor told me I don't know what you've been told but your phone was shipped on the 14th... These guys are nothing but Liars...

Oh yes the gentleman where is your corporate address he said Louisiana... I said where are you located... He said Louisiana... I said you're lying to me where are you located...

He said the Philippines... So I said see what I'm talking about you guys just cannot tell the truth and got off the phone...

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Budget Mobile. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Budget Mobile.

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